Concierge Travel Service

Like so many Kiwis, I was born with a travel bug. Growing up
in Levin, working at my family’s small grocery, I always felt destined for the
travel industry. Right out of school, I made my dream come true and went to
work for the airlines. Over my decades-long career I’ve worked for Malaysia
Airlines, Continental Airlines and Air Australia in just about every capacity
you can imagine. I even did a stint as an airport manager in Cairns, Australia
(a role requiring the skills of a diplomat, a drill sergeant, and a systems
engineer!).

Along the way, I found my passion for customer service. For
me, it comes down to two things:

         Problem Solving

        Making People Happy by Exceeding Expectations

 I founded Cindy
Bakewell Travel to do both. My Virtuoso connections and experienced airline
background give me the tools to create extraordinary travel experiences that
run smoothly for my clients. My biggest thrill comes from providing travel that
exceeds expectations. I find that’s often achieved in the details – like a
stateroom filled with flowers, or “I Love You” written in seaweed on a private
beach. More than anything, I want my clients to travel knowing they have
someone in their corner making sure everything is perfect. My clients have the
comfort and security of knowing that I’m a member of TAANZ, IATA and Virtuoso.

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